Shipping Policy

Shipping policy for your purchases:

AlpineFreshAir.com provides competitive shipping rates for your purchases. You may check your estimated shipping costs with our customer support service. Visit our “contact us” page for more details or contact our customer service team at [email protected] or by the phone.

We use United States Parcel Services (USPS) for small packages under 2 pounds and UPS for larger packages over 2 pounds using ground service at standard rates provided by these carriers. Delivery time may vary from 2 to 8 days depending on the distance to you from our main warehouse in Los Angeles, California.

Shipping policy for repairing

AlpineFreshAir.com is not responsible for any damage to items that occurred during the shipment from Customer to AlpineFreshAir.com. AlpineFreshAir.com is not responsible for any shipping delays caused by the shipping carrier. Customers are responsible for package insurance when shipping items to AlpineFreshAir.com. All costs and fees associated with shipping to AlpineFreshAir.com are the customer's responsibility. AlpineFreshAir.com pays shipping costs and fees from AlpineFreshAir.com back to the customer. All claims for damaged or lost shipments to be filed with respective shipping carriers.

Contact us

AlpineFreshAir
5416 Fair Ave. #4306
North Hollywood, CA 91601

Call us: 1-213-463-2433

We accept

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